On July 13, 2024, members of the office staff at Cat Van Loi Industrial Electrical Equipment Manufacturing Joint Stock Company had an exciting training session with the topic "Negotiation skills in sell". This training session is led by expert Nguyen Thi Thanh Nga, who has extensive experience in this field and is participating in a project to strengthen the competitiveness of the Vietnamese private sector funded by USAID IPSC.
During the training session, expert Nguyen Thi Thanh Nga presented basic and advanced skills in negotiation, from identifying customer needs, to how to plan negotiations and resolve issues. decided to disagree. She emphasized the importance of a deep understanding of products and services, as well as the ability to listen and respond flexibly to customer requests.
Not only stopping at theory, the training session also includes active practice. Employees were divided into groups and participated in realistic simulations, helping them apply their newly learned skills to negotiating and negotiating situations. Through difficult scenarios and complex situations, employees had the opportunity to practice conflict resolution skills and come up with flexible solutions to win customer satisfaction.
In addition, the training session also addresses common difficulties and obstacles in the sales process, from facing customer objections to handling negotiations on price and contract terms. . Interesting discussions and sometimes challenging questions made the training session more lively and engaging than ever.
At the end of the session, employees not only have the opportunity to learn from experts but also feel energized to apply new knowledge to their daily work. The training session ended with joy and sincere thanks to expert Nguyen Thi Thanh Nga and the organization that organized this training session.
With support from such activities, Cat Van Loi Industrial Electrical Equipment Manufacturing Joint Stock Company hopes to improve employee capabilities and thereby bring positive business results in the future. near the.
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